Communication Strategies

This talk from Rein Sikveland is based on internationally leading research developed at Loughborough University, which identifies how small changes in the language and words we use can have a major impact on the outcome in workplace interactions. He focuses on what communication strategies work with mediation clients, including how to explain mediation. He also address strategies to manage resistance when stakes are high.

file-lock

The full version of this page is only viewable by logged in Resolution members, please login to carry on reading...

Not a member? Join Resolution and recieve our great membership benefits

Login now Join Resolution