Background theory and research outcomes in:
- conflict and change
- principled negotiation
- the emotional and practical impact of separation, divorce and family transition for children (including effects on children’s development) and adults (including the extended family)
- Domestic abuse and capacity, safeguarding from harm.
Professional and ethical behaviour in relation to mediation
- Ethical and professional framework and limitations
- Codes, legislation, procedures and standards
- Diversity, equity and equality, fairness and respectful practice
- Confidentiality and privilege in the context of family mediation
- Ethical and professional relationships with other practitioners
- Resolution’s standards for practice
- Engaging with clients appropriately whether in individual or joint meetings
- Risk assessment in the mediation setting
- Assessment of suitability and appropriateness
- Legal Aid requirements – eligibility, signposting and referral
- Providing information in an even-handed way to clients
- Recognising with clients the need for other advice, effective signposting and referral
- Working in a child-focused way with parents
- Assisting clients in managing stress for themselves and particularly for their children
- Assisting clients to develop confidence in their ability to make appropriate decisions for themselves and their family
- Legal aspects in the context of family mediation
- The range of skills used by mediators in everyday practice (eg listening, acknowledging, questioning, reflecting, summarising, reframing)
- Strategies for everyday practice – dealing with power imbalances, impasse, high conflict and emotion
- Use of constructive language
- Developing an understanding of – and skills for – co-mediated practice
- Family mediation documentation.
Course content is delivered by:
Presentation by the trainers
Usually with PowerPoint (which will be provided to you for adding to your folders). Questions and discussions on the topics presented is encouraged.
Small group exercises – these vary throughout the course and include:
- case and agency studies
- set questions for discussion
- experiential exercises
Large group exercises and discussion
These vary throughout the course and include:
- experiential exercises
- whole group feedback related to role-played situations
- large group discussion on themes in mediation practice or related to mediation/conflict theory
- large group discussion in relation the regulatory or governing aspects of practice.
Role plays of family mediation cases. Full information and instructions are provided in relation to each role play situation. We believe that role play should be a positive learning experience for all those involved and we set out and manage how role play will work within the group. It is very important to us that you feel as comfortable as possible in taking part in role play situations and your trainers are always on hand and available to anyone who wishes to discuss any aspect of role play.
There will be the opportunity to see and analyse a mediation case from beginning to end, opportunities to consider a range of video material dealing with high emotion and conflict and the needs of children and parents at and following separation.
Additional course materials
As the course progresses, you will be provided with additional course materials, these include:
- Additional theoretical papers
- Papers related to specific subjects (eg policies in relation to safeguarding from harm)
- Skills based papers (eg use of Question Forms, Impasse strategies, language lexicon)
- Information in relation to (eg Legal Aid)
- Example documents and guidance notes.
Private Study and set assignments
We ask that all participants commit to the private study and assignments that are an integral part of the course. Full information will have been provided to you but in summary this will include:
- Pre-course reading
- Overnight reading and preparation
(we try to keep this to a minimum as the course days are intensive)
- A first essay assignment at the end of Day 3 to complete and return to us before Day 4 (which is open book and you are encouraged to make full use of available texts)
- A second written assignment to produce a full set of client documents from a role-played situation on the course (you will be encouraged to use the templates and guidance available on the Resolution website and in your folders)
- A self-assessment log recording your reflections of your own progress during the eight days of the course.
Groups are subject to adult learners group learning principles. We ask that everyone agrees to respect and be considerate of each other, for confidentiality within the group and to support one another personally and as professionals. We are proud that our mediation training attracts very positive feedback from those who have attended it and we hope that it is enjoyable and informative for you too.