Resolution trainer responsibilities and person specification

This page describes more about the role of Resolution course trainers.

Role of a Resolution trainer

As a trainer, your role is to equip course delegates with the knowledge and practical skills which meet the course objectives and any standards requirements applicable to the subject area.

All our trainers are overseen and supported by the Resolution Professional Development staff team.  The team prioritises and plans training activity over the year, appoints and supports trainers for each course and works with the Training and Learning Committee and other member Committees to develop new ideas for training.


As a trainer, you’ll need to:

  • draft course objectives and expected outcome/s, design and draft the course programme together with the staff team
  • produce training materials and course content, including any experiential learning content, roleplay, presentation/s and supporting documents, distance learning/guided study components, taking account of means of delivery (e.g. attended/classroom, online and blended learning)
  • working alongside the staff team, manage the delivery of each training and development event for which you have responsibility
  • ensure that any statutory requirements or standards related to any learning are included and/or met working with the Head of Standards
  • support delegates in an appropriate way either on a one-to-one basis or in groups
  • carry out any required delegate assessment promptly and appropriately
  • amend and revise programmes as necessary, and at least annually in order to ensure continuous improvement and delivery
  • help colleagues and staff in addressing specific training problems
  • keep under review use of technology and methodologies in learning
  • ensure that Resolution’s Code of Practice and equality, diversity and inclusion policies are at the centre of all course development and delivery


Person Specification

You’ll need to have:

  • interpersonal skills that enable you to work with people at all levels and at all stages in their career, the ability to motivate others and change people’s attitudes when necessary
  • the ability to plan, develop and write training course structure and content
  • good presentation skills and confident public speaker
  • good assessment skills and the ability to able to provide appropriate feedback
  • the ability to ‘read the room’ and respond quickly to the specific needs of a group, including the ability to respond appropriately to the emotional effects of some course content on individuals
  • IT skills relevant to presenting/managing training
  • flexible and enthusiastic with initiative and the ability to offer new ideas
  • strong teamworking skills and a collaborative approach to training, both face-to-face and remotely
  • problem-solving and negotiation skills
  • good time-keeping skills and the ability to multitask to enable you to effectively manage training programmes and meet deadlines