Skills

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Meet our faculty

This course is recognised by the Law Society and Family Mediation Council and carries 4 CPD hours.

High conflict personalities constitute a relatively small proportion of the people with whom professionals will encounter in their work (and their lives). They are not easily identifiable and indeed may present themselves reasonably and rationally, and may well achieve high status in professional occupations and in their lives.

This course is intended to assist professionals working with such personalities to recognise when dealing with such personalities and to adapt their strategies as necessary and appropriate. It should provide a greater sense of control over situations which such personalities may otherwise excessively influence.

Learn how to build up your capacity and resilience so you can better manage highly charged clients in this new, interactive course.

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Meet Our Faculty

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Meet Our Faculty

Resolution provides a wide range of high quality training courses for members and non-members throughout the year. We are now looking to recruit more trainers to lead these courses.