Skills

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This course is recognised by the Law Society and Family Mediation Council and carries 4 CPD hours.

High conflict personalities constitute a relatively small proportion of the people with whom professionals will encounter in their work (and their lives). They are not easily identifiable and indeed may present themselves reasonably and rationally, and may well achieve high status in professional occupations and in their lives.

This course is intended to assist professionals working with such personalities to recognise when dealing with such personalities and to adapt their strategies as necessary and appropriate. It should provide a greater sense of control over situations which such personalities may otherwise excessively influence.

Catch key highlights from National Conference 2024 with our on-demand package. Engage with content in your own time with no restrictions on how long you can access the sessions.

Learn how to build up your capacity and resilience so you can better manage highly charged clients in this new, interactive course.

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Meet Our Faculty