When clients come pre-advised: TikTok, AI and family law
Family lawyers are increasingly meeting clients who arrive ‘pre-advised’ by TikTok, Instagram and AI platforms such as ChatGPT. While online legal content can improve public understanding and access to information, it also raises challenges around misinformation, unrealistic expectations and confidentiality. Amber Gregory explores how Resolution members can respond constructively and consider how these new forms of communication might also be used positively within family practice.