Complaint form: complain about a member

Your name*
First Last
Your phone number*
Your email address*
Enter Email Confirm Email
Your address
Street Address Address Line 2 City ZIP / Postal Code
Member's name*
First Last
Firm
Member's email address
We will contact the member to inform them you have raised concerns. Please let us know if there are any reasons why you would prefer we didn't.

What happened?
Please tell us what happened and which areas of the Resolution Code of Practice have been breached. Try to include any details that will help us understand what happened and any significant dates. If your complaint isn't about a breach of the Code of Practice we will try to help you make a complaint elsewhere.
Please provide any documents that directly support your complaint. Only submit documents which directly relate to your complaint.
Drop files here or
Please describe how the events affected you so our member can understand the impact it has had.
What would you like to happen as a result of your complaint?
Our members sign up to our Code of Practice voluntarily - it is in addition to their professional regulation. Sometimes it can be hard work to live-up to the demands of a higher standard of practice. We emphasise education and learning to improve the standards our members work to. We can take the following actions after a complaint is made: ensure an apology is made; make sure the appropriate training is attended; remove accredited status, if applicable; suspend membership; terminate membership.
By checking this box you confirm we can share the information you've given us with the member and the Practice Standards Panel. Everyone will treat your information as confidential.*
I confirm
By checking this box you confirm we can share your form and any other documents with our complaint team and the member you're complaining about so they can respond. You also confirm that, if necessary, we can share this information with our Independent Practice Standards Panel. Everyone involved will treat the information you provide as confidential.

Complaint form: complain about a member

Complain about a member

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