communication

How I Kicked the Habit of Telling (It’s a work in progress!)

Jacinta Gallant explores how insight mediation can transform the way family justice professionals approach conflict. Jacinta reflects on moving away from trying to “fix” entrenched positions towards curiosity, acknowledgment and understanding perceived threats. By creating space for learning and dialogue, insight approaches can help clients move beyond defensiveness and towards constructive solutions.

Good Practice Guide to Communication

The introduction, development and evolution of new methods of resolving family disputes for changing families means there is a need for us all to look at how we communicate as members of Resolution; with our clients, with other members, with our clients’ former partners if they are not represented by a lawyer, with other members of our clients’ families, with other non-member lawyers, barristers, judges, mediators and arbitrators and more widely within the family justice system. Poor communication accounts for the largest number of complaints received by Resolution.