communication
Year of the Code: Calming the storm – a YRes perspective
Year of the Code: How language can help parent focus on what really matters
Year of the Code: the changing role of the barrister
Year of the Code: A change for good
Good Practice Guide for Family Lawyers Working with Clients
Client care is an essential part of a lawyer’s role and is the very first topic dealt with in the...
- Members only
Good Practice Guide to Communication
The introduction, development and evolution of new methods of resolving family disputes for changing families means there is a need for us all to look at how we communicate as members of Resolution; with our clients, with other members, with our clients’ former partners if they are not represented by a lawyer, with other members of our clients’ families, with other non-member lawyers, barristers, judges, mediators and arbitrators and more widely within the family justice system. Poor communication accounts for the largest number of complaints received by Resolution.
Good Practice Guide to Correspondence
Written correspondence, such as emails or letters, is still the main method of communication in f...
- Members only
YRes 2022: Language Matters!
YRes Conference 2022: Language Matters! This workshop highlighted ongoing issues with the languag...
- Members only
Using words well: how we can find solutions through language
In this article for The Review Gemma Hope reports back on the "Using words well: how we can find ...
- Members only
Audio: How words matter when dealing with people in conflict and crisis
Rein Sikveland presented the following talk as part of one of our Code in Practice events in Sep...
- Members only
Understanding clients’ communication style
James Knight, founder of iMA, and two members of Resolution talk about how better understanding a...
- Members only