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Resolution Mediation Handbook

Working remotely with mediation clients

This section focusses on working remotely across your mediation practice, please read in conjunction with the other relevant sections in the Handbook (as are indicated).

As a result of the Coronavirus outbreak, all mediators have been faced with new challenges to the way in which they work. Very long held norms of face-to-face practice have been seriously disrupted and changed and it has meant that many of you will have moved to online and remote working and some will have done so at some speed in order to ensure continuing service to individuals and families.

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Good Practice Guide

Good Practice Guide to communication

The introduction, development and evolution of new methods of resolving family disputes for changing families means there is a need for us all to look at how we communicate as members of Resolution; with our clients, with other members, with our clients’ former partners if they are not represented by a lawyer, with other members of our clients’ families, with other non-member lawyers, barristers, judges, mediators and arbitrators and more widely within the family justice system.

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