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Good Practice Guide

Good Practice Guide to communication

The introduction, development and evolution of new methods of resolving family disputes for changing families means there is a need for us all to look at how we communicate as members of Resolution; with our clients, with other members, with our clients’ former partners if they are not represented by a lawyer, with other members of our clients’ families, with other non-member lawyers, barristers, judges, mediators and arbitrators and more widely within the family justice system.

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Guidance Notes

Guidance Note: Referrals to contact centres

The Guides to Good Practice build on the Code of Practice by developing the ethos behind it into areas of practice. They are intended to help demonstrate the way in which the Code should be applied in day-to-day situations. This guide focuses on referrals to contact centres and the best practice needed in these cases.

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