Knowledge & resources

The introduction, development and evolution of new methods of resolving family disputes for changing families means there is a need for us all to look at how we communicate as members of Resolution; with our clients, with other members, with our clients’ former partners if they are not represented by a lawyer, with other members of our clients’ families, with other non-member lawyers, barristers, judges, mediators and arbitrators and more widely within the family justice system.

Resolution's members follow a Code of Practice that promotes a constructive approach to family issues and considers the needs of the whole family.

When you joined Resolution you signed up to the Code of Practice. The Code is the cornerstone of Resolution membership, and is widely accepted and referred to in a number of reported cases.

The Guides to Good Practice build on the Code of Practice by developing the ethos behind it into areas of practice. They are intended to help demonstrate the way in which the Code should be applied in day-to-day situations. This guide focuses on referrals to contact centres and the best practice needed in these cases.

Written correspondence, such as emails or letters, is still the main method of communication in family disputes. The impact of letters and emails can be significant; therefore, consider who the recipient is and what you hope to achieve with the communication.

Resolution members commit to a Code of Practice that promotes a constructive approach to family issues and considers the needs of the whole family, in particular the best interests of children.