Knowledge and resources

This section focusses on working remotely across your mediation practice, please read in conjunction with the other relevant sections in the Handbook (as are indicated).

As a result of the Coronavirus outbreak, all mediators have been faced with new challenges to the way in which they work. Very long held norms of face-to-face practice have been seriously disrupted and changed and it has meant that many of you will have moved to online and remote working and some will have done so at some speed in order to ensure continuing service to individuals and families.

When the Government introduced the lockdown across the country, the working life of the family law professional changed overnight. Karin Walker sets out her tips for how to approach mediation using a video conferencing application such as Zoom.

Good practice guidance for mediator members of Resolution. The handbook explains the principles of mediation, the requirements of the Family Mediation Council’s (FMC) Code of Practice and sets a framework for the conduct of consistent and high-quality mediation practice.

Rein Sikveland presented the following talk as part of one of our Code in Practice events in September 2019.

This guidance has been jointly agreed between Resolution and The Law Society. Particular thanks and acknowledgements are recorded here to The Law Society and Resolution

This annual workshop was a perfect opportunity to step back and think about the ways and methods of accreditating family law mediators. Ian Walker reports for The Review.

The Consumer Rights Act 2015 has now come into force.

All mediators must be aware of the requirements of the new legislation as it sets out requirements for all traders and service providers. It covers all aspects of consumer rights and the responsibilities of traders and service providers. This includes, for example, unfair terms and cancellation fees. Mediators must comply with the legislation as it applies to all traders and service providers who charge a fee for their services.

The purpose of this document is to highlight the key Mediation claiming issues that continue to be identified by the LAA. By being aware of these issues a more focused approach can be adopted, so that Providers are more able to submit accurate claims. It should also be noted that these areas will be specifically scrutinised by the LAA during any future visits or audits.

This is the landing page for all resources for our mediator members. Here you can download all of your mediation documents.

This article looks at what's required with the initial client contact before mediation.

This is a guide for mediators on how to get accreditation with the FMC.

ALL MEDIATORS: PLEASE READ CAREFULLY - mediation template documents: guidance for mediators