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Resolution Mediation Handbook

Working remotely with mediation clients

This section focusses on working remotely across your mediation practice, please read in conjunction with the other relevant sections in the Handbook (as are indicated).

As a result of the Coronavirus outbreak, all mediators have been faced with new challenges to the way in which they work. Very long held norms of face-to-face practice have been seriously disrupted and changed and it has meant that many of you will have moved to online and remote working and some will have done so at some speed in order to ensure continuing service to individuals and families.

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Resolution Mediation Handbook

Resolution Mediation Handbook

Good practice guidance for mediator members of Resolution. The handbook explains the principles of mediation, the requirements of the Family Mediation Council’s (FMC) Code of Practice and sets a framework for the conduct of consistent and high-quality mediation practice.

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