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Supporting your clients/colleagues during the month of Ramadan

During this global pandemic we are all having to operate in new ways and really understand the pressures and situations that people are facing. For those of you with Muslim colleagues and clients the period of Ramadan starts on the 23rd or 24th of April and lasts for either 29 or 30 days. With the current pandemic this may cause additional pressures for them so this article will provide you with more information in order to support them.

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Establishing a healthy client relationship in an online environment

Adele Ballantyne, Director of Eleda Consultancy and Marcie Shaoul Director of Rolling Stone Coaching have come together to talk about how to effectively build online relationships with clients. Both Adele and Marcie have extensive experience of working with clients online and their work depends on quickly building a trusting mutual relationship to allow forward movement for their clients. Here they share some simple, effective strategies for working from home so that you can get the best from your meetings and more importantly build easy and solid rapport with your clients in a virtual way.

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Family Mediation Accreditation

Members of Resolution's DR Committee, Karen Barham (Barlow Robbins) and Mary Raymont (Advantage Mediation), discuss the process for becoming an accredited family mediator.

In particular, they cover: Routes to accreditation (focus on FMC route), deadlines to accreditation, FMCA requirements - new mediators, FMCA competencies - case studies, reflective report and observations, outcomes of the accreditation process.

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Podcast: DR for the Next Generation: Mediation

In this podcast Joanna Blakelock, KGW Family Law, and David Emmerson, Anthony Gold, discuss how to develop your practice as a mediator. In particular, they discuss:

Skills of a mediator, how you apply them and how you approach the training, the involvement of experts in the mediation process, setting out the difference between legal information and legal advice to clients, how to approach safeguarding matters and how to explain mediation and other DR processes with clients in a first meeting.

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YRes Keynote - DR Conference 2017

Resolution's National YRes Committee, represented by YRes Chair Sarah Green, TLT Solicitors, YRes Secretary Joanna Blakelock and Matthew Gosnell, KGW Family Law, present the YRes keynote speech at the Resolution Dispute Resolution Conference in Nottingham.

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Mental Capacity

Dr James Warner spoke at the Children and Family law forum, this interactive session explored some of the common mental illnesses and how they affect mental capacity. Delegates developed an understanding of how to spot mental illness in clients and what to do if they suspect incapacity due to mental illness

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