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Supporting your clients/colleagues during the month of Ramadan

During this global pandemic we are all having to operate in new ways and really understand the pressures and situations that people are facing. For those of you with Muslim colleagues and clients the period of Ramadan starts on the 23rd or 24th of April and lasts for either 29 or 30 days. With the current pandemic this may cause additional pressures for them so this article will provide you with more information in order to support them.

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Establishing a healthy client relationship in an online environment

Adele Ballantyne, Director of Eleda Consultancy and Marcie Shaoul Director of Rolling Stone Coaching have come together to talk about how to effectively build online relationships with clients. Both Adele and Marcie have extensive experience of working with clients online and their work depends on quickly building a trusting mutual relationship to allow forward movement for their clients. Here they share some simple, effective strategies for working from home so that you can get the best from your meetings and more importantly build easy and solid rapport with your clients in a virtual way.

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Guidance Note: Cohabitation cases

Non-married cohabiting relationships look set to continue to increase year on year, so advising clients embarking on cohabitation, those already living together wanting to understand their ‘rights’ and those whose cohabiting relationship has broken down, will form an increasing part of the workload of family lawyers. This guide aims to assist Resolution members and their conveyancing lawyer colleagues to manage these cases effectively, in accordance with our Code of Practice.

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Guidance Note: Funding options

It is very common, particularly once court proceedings have commenced, for one or both parties to struggle to meet ongoing legal fees. The parties are usually already struggling to adapt to financially supporting two separate households and may be unable to release funds from assets held in joint names, for example.

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Good Practice Guide to social media

Social media can be a useful resource for family solicitors to connect with the public and other professionals, publicise campaigns, raise the profile of members and communicate about the work we do. As it can potentially reach a very wide audience, we must be careful about how our use of social media impacts on our client-related work.

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Guidance Note: Service of documents

Service of documents is a particularly sensitive area. It is sometimes essential that documents are served upon the other party personally, but this could inflame the situation and be counterproductive to the aims and ethos of the Resolution Code of Practice.

This guide looks at the issues and ways in which service of documents can be achieved in a constructive way, in order to avoid increasing the acrimony between the parties.

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